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About Us

At Lezada, we put a strong emphasis on simplicity, quality and usefulness of fashion products over other factors. Our fashion items never get outdated. They are not short-lived as normal fashion clothes.

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Refund Policy

Can I return a pair I ordered?

  • We only allow returns and exchanges of the items for the following reasons:

    - Wrong Item Received

    - Incomplete / Missing item / Accessories / Parts

    - Damaged Item (Manufacturing Damage only)

  • The following reasons for a return would be INVALID:

    - Change of Mind

    - Order received is correct but did not match customer expectations.
    (Overlooked info / Misread product description / Sizing)

    - Minimal scratches on the lenses. If the lenses are still functional and that minimal scratch would not impact the vision/usage of the glasses.

  • We also provide 30 days warranty (see Peculiar Warranty for details)

How do I return/replace a product?

  1. Send us a message on Facebook to let us know that you are returning the package.
  2. Wait for the confirmation message, the result of the investigation, and instructions on how to return the package.
  3. After we have received your package, we can replace it with another item or give you a refund.

** This is only applicable to products purchased on our website.

**If the reason is a factory defect, then we will pay the shipping fee.

**If the reason is due to personal preference, then the customer takes care of all the shipping fees.

How can I get my refund?

Refund will depend on the payment option you have selected upon check out.

Cash on delivery/ Debit Card transactions, a refund will be deposited to the provided bank account

Credit Card / Paypal transactions, a refund will be sent back to the respective accounts used.

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